FAQ

Hello, how can we help you?

For the usual and most frequently asked questions we have our FAQ. The easiest way we can help you with open questions is to write us a message or you can Call our Headquarter in Germany. All Information can be found by clicking on this button.

Our website is secured and runs on an SSL encrypted server. All transmitted personal data such as via the contact form is safe and secure.

Our permanently manned headquarters are located near Cologne in Germany. Of course, we have several subsidiary offices outside of Germany from which we are always available to our customers.

The best way to get in touch with us is via Email or the Contact Form on our Website. All Emails we send out are Virus and Attack protected. You can also reach us by Phone or Telefax during Business hours.

For the most part, all Goods and Products are temporarily loaded in our Warehouses in Germany in order to be checked for Safety and Damage before they can be declared through customs.

Yes, we import and export everything Worldwide whether by Sea, Air or Land.

Yes of course, every Year we are represented internationally at various large and well-known trade fairs around the World.

The safest way is to send us an email. our servers are encrypted and your data is subject to the german data protection law.

Of course, we can also be found abroad for our Clients and Partners. Our Agents are constantly on the move in Europe and Central Asia for all our Partners.